Privacy Policy for House Therm Store

Website: housethermstore.com
Contact Email: contact@housethermstore.com

House Therm Store (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit housethermstore.com and use our heating solutions, products, and related services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by third-party payment providers)
Any information submitted through contact forms or customer support

b. Automatically Collected Information

When you visit the website, we may automatically collect:

IP address
Browser type and version
Device information
Pages you visit and actions you take
Referring URLs
Cookies and tracking technologies

c. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools to:

Enhance site functionality
Remain logged into your account
Personalize shopping experiences
Analyze site performance

You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use collected information to:

Process and fulfill orders
Provide customer service
Improve website performance and user experience
Send updates, promotions, and newsletters (you may opt out anytime)
Detect and prevent fraud or unauthorized activity
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

Service providers (payment processors, shipping carriers, email services)
Analytics and advertising partners (e.g., Google Analytics)
Legal authorities if required to comply with law or protect our rights
Business partners or successors in case of a merger, acquisition, or asset sale

All third parties are required to safeguard your information appropriately.

4. Payment Processing

Payments made through the site are handled by secure third-party payment processors.
We do not store or have access to your full credit card details.

5. Data Retention

We retain your information only as long as necessary to:

Fulfill orders
Provide services
Comply with legal and tax requirements

Afterward, data is securely deleted or anonymized.

6. Your Rights & Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Opt out of marketing communications
Disable cookies
Request a copy of your data
Restrict or object to certain types of data processing

To exercise these rights, contact us at: contact@housethermstore.com

7. Security of Your Information

We use technical and administrative safeguards to protect your data, including:

SSL encryption
Secure servers
Limited access controls

While we strive to secure your information, no system is completely guaranteed.

8. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect personal data from children.
If you believe a child has provided information, contact us immediately.

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The “Effective Date” at the top will indicate the latest revision.
Continued use of our website after updates constitutes acceptance of the revised policy.